Delivery & Return

Free delivery available on all products. Express Shipping service availalbe for £2.99. This convenient and reliable shipping option is perfect for customers who require urgent or time-sensitive deliveries.

Exchange or Return of Goods

Our Exchange or Return within 30 Days Policy ensures your complete satisfaction with your purchases at The Zanbeel Store. If for any reason you're not entirely happy with your product, you have the flexibility to either exchange it for an alternative item or return it for a refund within 30 days of your original purchase date.

The product is not accepted back if at least one of the components is missing:

  • fully equipped equipment;
  • a receipt proving the fact of purchase in the Zanbeel Store.

The money for the goods will be returned within the terms established by the current legislation.

FAQs

My order hasn't arrived yet. Where is it?

Stay updated on your shipping status by tracking your order through our reliable courier service. With our easy-to-use tracking system, you can conveniently monitor the progress of your package, ensuring you know exactly when it will arrive. Enjoy peace of mind and a seamless shopping experience with real-time updates on your delivery.

Do you deliver on public holidays?

As part of our standard delivery policy, we exclusively conduct deliveries on working days, Monday through Friday. Regrettably, we do not offer delivery services on official public holidays. Our operational schedule aligns with typical business days to ensure the efficiency and reliability of our services.

Is next-day delivery available on all orders?

Express Shipping service availalbe for £2.99. This convenient and reliable shipping option is perfect for customers who require urgent or time-sensitive deliveries.

Do I need to be there to sign for delivery?

As a standard practice, a recipient's signature is not required for delivery. Our courier service will diligently deliver the product to the provided address. In the event that you are unavailable to receive the package in person, rest assured that our couriers will take the necessary precautions to ensure a safe and secure delivery. The package will be carefully left at your doorstep or an appropriate location at the delivery address. This approach allows for a convenient and efficient delivery process while still maintaining the security of your shipment. If you have any specific delivery instructions or concerns, please don't hesitate to contact our customer service team, and we will be more than happy to accommodate your preferences to the best of our abilities. Your satisfaction and the safe receipt of your order are of utmost importance to us.

Need Help?

  • Email: support@thezanbeel.co.uk